Baylor University Announces New Campus Facilities Services Partners

Five service providers scheduled to begin at Baylor in June 2024

January 26, 2024
Sun shine through colorful fall leaves with spires of Old Main in the background

(Baylor University)

Contact: Lori Fogleman, Baylor University Media and Public Relations, 254-709-5959
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WACO, Texas (Jan. 26, 2024) – Baylor University announced today that five vendors have been selected as the University’s new campus facilities services partners, effective June 1, 2024. The vendors are HES Facilities Management, AHI Facility Services, TDIndustries, Sports Field Solutions and Texas Urban Enterprises.

The announcement follows approval by the Baylor Board of Regents through a special subcommittee established in November 2023 for the limited purpose of approving contracts that require execution before the Board’s regular February meeting. The Board’s approval was based upon a recommendation by the President’s Council and a campus-wide services evaluation committee.

Each new provider will be solely responsible for its respective service area, including campus grounds, custodial, facilities maintenance and athletics, and contract negotiations between Baylor and each provider are underway.

  • Established in 1976, HES Facilities Management focuses on providing clean, attractive and safe learning environments for clients and will oversee Baylor’s main campus grounds.
  • Based in Dallas, AHI Facility Services will be the main custodial services provider for the University.
  • Also based in Texas, TDIndustries will oversee Baylor’s facility maintenance; all mechanical, electrical and plumbing needs; and the Baylor Energy Complex.
  • Sports Field Solutions is a Texas-based company and will maintain the Bears’ practice and competition fields.
  • Located in Waco, Texas Urban Enterprises will oversee athletics facility custodial needs, including during competitions.

“We are thrilled to welcome HES Facilities Management, AHI Facility Services, TDIndustries, Sports Field Solutions and Texas Urban Enterprises to Baylor University on June 1. They are each industry leaders and will each bring industry-specific expertise to our facilities, custodial and intercollegiate athletics operations,” said Patrick Carley, associate vice president for facilities and operations at Baylor. “We have had a 24-year relationship with Aramark, and I want to thank the dedicated employees who have tirelessly served this institution for more than two decades. We will continue to work together to minimize disruptions to our operations or Aramark employees.”

Baylor University has for many years functioned in a combined multi-services relationship with Aramark for facilities, custodial and other campus services. This single-source approach has been under consideration for some time, and based on a range of feedback, the University recently issued requests for proposals to separate vendors for its next contract cycle to allow for a more focused and customizable delivery of services. Baylor recently announced Chartwells Higher Education had been selected for campus dining services.

Parameters in Baylor’s dining and facilities services requests for proposals required all potential vendors to outline how they would approach the retention of current Aramark employees, proposed work-hour structures and fair market compensation. The University has been pleased with the approach submitted by each of the five companies and believes a transition this June will provide beneficial opportunities for custodial and facilities employees.

Carley also thanked the evaluation committee, which was comprised of individuals from across the University representing a number of different areas, for its time and service during the extensive review and recommendation process.


Baylor University is a private Christian University and a nationally ranked Research 1 institution. The University provides a vibrant campus community for more than 20,000 students by blending interdisciplinary research with an international reputation for educational excellence and a faculty commitment to teaching and scholarship. Chartered in 1845 by the Republic of Texas through the efforts of Baptist pioneers, Baylor is the oldest continually operating University in Texas. Located in Waco, Baylor welcomes students from all 50 states and more than 100 countries to study a broad range of degrees among its 12 nationally recognized academic divisions.